The Shaw’s Customer Satisfaction Survey, found at www.shaws.com/survey, is an online questionnaire designed by Shaw’s Supermarkets that helps measure customer approval of services and products offered by Shaw’s Supermarkets. The company will use that information to help them upgrade their customer service, atmosphere of the store and even products. Take this questionnaire online when you have time as an added convenience.
If you participate in this survey, you have a chance to tell the company exactly what you like or don’t like about your experience. The company actually wants this information so they will learn what works and what doesn’t. They want to make sure you have a great experience; if you don’t, then they can change whatever made you have a bad experience for better future visits. As small thanks for participating, you will be able to enter a drawing for a chance to win a $100 Shaw’s Supermarkets gift card. You don’t have to enter the drawing to leave feedback.
The Shaws grocery chain offers a wide range of food and beverages to customers across the northeastern United States. Shoppers can buy fresh fruit, vegetables, seafood and bakery goods. Other products range from boxed cereals to wine. The stores also feature pharmacies that provide prescription drugs and vaccinations.
Shaws runs more than 150 supermarkets in five states. It primarily caters to customers with average to high incomes. A company known as AB Acquisition, LLC owns this well-established chain. It also operates Star Markets, Albertsons and Jewel-Osco. Shaws has remained in business for over 155 years. The first store was located in Maine.
How to Take the Shaw’s Customer Satisfaction Survey
- Have access to a computer and Internet access.
- Be able to read English or Spanish.
- Have your recent Shaw’s Supermarkets receipt that contains an invitation for the survey.
- Be 18 years of age or older to participate.
Take By Online:
- Go to www.shaws.com/survey.
- Choose your language from the drop-down box in the top right of your screen.
- Read the short survey and click Begin Survey when ready. You can also read the sweepstakes rules from this page.
- Enter the text shown on the next page into the box provided. This is done to make sure you are a real person and to provide added security. Click Next when ready.
- Enter the code from your receipt. Click the blue hyperlink for an example to help you.
- Answer the questions thoroughly and honestly.
- Follow directions to enter the drawing at the end of the questionnaire.