The Pets at Home Customer Satisfaction Survey, found at www.tellusyourtail.com, is an online questionnaire designed by Pets at Home that helps the company improve by measuring customer appreciation of products and services. This information is used only to make updates to the areas in the store that need to be changed. These can include ambiance in the store, products for purchase and services rendered. This survey is done online for your convenience.
Taking this survey is your chance to tell the company your true feelings. If you had a bad experience, tell them about it so they can work to change those problems that provided the bad experience. If you had a good or great experience, consider telling the company so they can leave those areas of the store alone and focus on the problematic places. You will also have a chance to win gift vouchers for Pets and Home worth £500. You can leave feedback without entering the drawing.
About Pets at Home
Pets at Home, offers exclusive pet products and services to UK pet owners. Multiple websites and a large network of physical stores facilitate the various offerings. The main website is www.petsathome.com. This captures high web traffic level and facilitates foot traffic to the various Pets at Home physical stores.
Fish aquariums and small animal pet villages found in Pet at Home stores facilitate a unique retail experience. Pets at Home, does not only offer physical products. Services offered include veterinary and grooming services. Pets at Home Groom Rooms offer nail clipping, bath, blow-dry and full grooming. Stores are located all over the UK.
How to Take the Pets at Home Customer Satisfaction Survey
- Have access to a computer and Internet access.
- Be able to read English.
- Have your recent Home Fish receipt that contains an invitation for the survey.
- Be 18 years of age or older to participate.
Take By Online:
- Go to https://www.tellusyourtail.com/.
- Enter the Quote Ref, date, time and total spent from the receipt into the appropriate boxes. Click Start when ready. If you need to see a picture of a full receipt to help you locate the information, click the hyperlink provided.
- Answer questions. Make sure to be honest and follow the directions at the top of each page; some questions will allow more than one answer.
- Enter the sweepstakes; type in your contact information requested and make sure to follow directions.
Take By Online Video Guide: